Effective Date: 22-08-2022
At Idealize Advisory Services LLP, we are committed to providing professional legal, advisory, compliance, and consultancy services with the highest standards of diligence and professionalism. By engaging our services and making any payment towards consultation fees, professional charges, retainership fees, documentation charges, filing expenses, or any other service-related fees, you acknowledge and agree to the terms of this Refund Policy.
1. Nature of Professional Services
The services provided by Idealize Advisory Services involve professional expertise, legal analysis, strategic consultation, document preparation, compliance advisory, litigation support, and other professional activities that require allocation of time, resources, and professional effort from the moment an engagement is accepted.
Accordingly, fees paid towards professional services are generally considered compensation for professional time, expertise, administrative resources, and preparatory work undertaken on behalf of the client.
2. Non-Refundable Fees
Unless expressly agreed otherwise in writing, the following payments shall be treated as non-refundable:
Once professional work has commenced, whether partially or substantially, the fees paid shall ordinarily not be refundable.
3. Client-Initiated Cancellation
Where a client voluntarily discontinues, withdraws, postpones, or terminates an engagement after instructions have been provided or professional work has commenced, no refund shall ordinarily be payable for the professional services already rendered.
The Firm reserves the right to retain fees proportionate to the work completed, time invested, resources utilized, and expenses incurred up to the date of cancellation.
4. Statutory and Government Charges
Any government fees, statutory charges, filing fees, registration fees, stamp duties, third-party payments, court fees, tribunal fees, or out-of-pocket expenses paid or incurred on behalf of a client shall not be refundable under any circumstances once paid or incurred.
5. Exceptional Circumstances
Any request for refund shall be considered solely at the discretion of the management and only in exceptional circumstances, including:
Approval of any refund request shall not create a precedent or obligation for future cases.
6. Refund Processing
Where a refund is approved, the amount shall be processed through the original mode of payment or any other lawful mode determined by the Firm.
Approved refunds may take up to 30 to 45 business days to be processed, subject to banking and payment gateway procedures.
7. Discretion of the Firm
The Firm reserves the right to determine the extent of professional work performed, resources utilized, and the amount, if any, that may be considered for refund. Such determination shall be made in good faith based upon the facts and circumstances of each engagement.
8. No Guarantee of Outcome
Legal and advisory services involve professional efforts and strategic guidance. Engagement of the Firm does not guarantee any specific legal, judicial, regulatory, administrative, or commercial outcome.
Accordingly, dissatisfaction with the outcome of a matter, decision of a court, tribunal, authority, regulator, or any third party shall not constitute grounds for refund of professional fees.
9. Contact for Refund Requests
Any refund-related communication may be submitted in writing with all valid payment receipt & documentation to: Email: support@idealizeadvisory.com
Apart from this no communication will be entertained.
Idealize Advisory Services LLP
Email: support@idealizeadvisory.com
Phone: [Insert Contact Number]
All requests shall be reviewed on a case-by-case basis in accordance with this Policy and applicable laws.
10. Acceptance of Policy
By making any payment to Idealize Advisory Services LLP, the client acknowledges that they have read, understood, and agreed to this Refund Policy and consent to be bound by its terms.